RetailMedium

Repair Ticket Status Page

Create a ticket at drop-off with a claim number, update its stage from a phone in two taps, give the customer a status link that updates live, and send a ready-for-pickup email with the final quote.

Target market
Independent repair shops (bikes, phones, instruments, small appliances) with 1-10 technicians.

Problem snapshot

What this solves

Bike, phone and instrument repair shops spend hours answering 'is it ready yet?' calls because job status lives on a paper tag.

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